What our customers are saying:

"Thank-you so much for such terrific service. It was a pleasure working with a company and yourself included that actually will go out of their way to help a customer. I will be waiting for your catalogue and will be sure to tell others how nice it was to deal with you. "

"Thank you! I just received the package. The shipment was in excellent shape, and the cold packs were still partly frozen. It's been an absolute pleasure working with you, and I look forward to continuing to get our vaccines you! It feels good to be able to order in confidence, and know that you are on top of the shipment and concerned about its safe arrival. We received them just in time, too, since I got a call five minutes before FedEx showed up requesting that we bring two trays down to the adoption clinic Saturday morning. "

"Just want to pass along my heartfelt thanks for the outstanding service and support you provide. You have never failed to follow up, and to call if there is a question. You are the best and a Godsend to the show Exhibitor/Breeder. THANK YOU "

"This is to express my sincere appreciation for the expertise, patience and invaluable assistance of Sue Williams in managing the fulfillment of my busy vet's Rx's for our beloved 15 year old Border Collie, Charlie. She is unequivocally the reason why we will always come back to you for our canine needs over the years to come. "

"I was having trouble getting a prescription from my vet to you. It took several attempts before the vet sent the prescription. During that time, I was working with Nancy on resolving the problem. Her customer service was outstanding which is not seen now a days. I can only hope that there are more Nancys out there when I do future business. I wanted you to know what a pleasure it was to work with Nancy. "

"I sincerely like the special attention and excellent service you have given me. If I knew your boss I would express how professional, knowledgable, personable and thorough you are in customer relations. You are the epitome of customer service. Soon after I had spoken to you yesterday I received an E-Mail from Lambriar of confirmation and the total cost of my order. I like your business card with your picture. You have a warm smile. When I get access to a scanner I will send a picture of myself. It's nice to be able to associate a face with a name/voice. "

"Thanks, Sue. It is very exciting to know that someone is out there looking out for my business. You have restored my faith in human-kindness."

"Thanks so much for your help with the shipping info. Companies that have excellent employees, like you, are the companies that customers will use again and again because of the personal care given. Believe me, I know abou this area because my husband has been in customer service for 20 years and he is one of the best! Please feel free to pass this email on to your supervisor so they will know that I give you a top rating for excellent customer service! Thank you for taking the time to help me and I will be ordering from your company. Best wishes and continued success to you."